Privacy Policy

Islandprl Fitness Incorporated dba Whitney Ranch Dog Retreat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website whitneyranchdogretreat.com and when you communicate with us via phone, email, or SMS text message.

Please read this policy carefully. If you disagree with its terms please discontinue use of our site and services.

We may collect the following types of information when you interact with us:

• Personal identification information including your first and last name, phone number, and email address.
• Pet information including your dog's name, breed, size, and any relevant health or behavioral details you choose to share.
• Service preferences including the type of service you are interested in and your requested dates.
• Communication data including records of your interactions with us via form submissions, phone calls, SMS messages, and email.
• Website usage data including your IP address, browser type, pages visited, and time spent on our site collected automatically through cookies and analytics tools including the Meta Pixel.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To send appointment confirmations, booking reminders, and service-related notifications via SMS, email, or phone.
• To send marketing and promotional communications to customers who have provided express written consent to receive such messages.
• To improve our website and services based on usage patterns and feedback.
• To comply with applicable laws and regulations.

By checking the SMS consent checkbox on our contact form you agree to receive text messages from Islandprl Fitness Incorporated dba Whitney Ranch Dog Retreat. Message types may include appointment confirmations, booking reminders, service updates, and promotional messages for consenting subscribers.

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out you will receive one final confirmation message. To request help reply HELP to any message or contact us at Emily@whitneyranchdogretreat.com.

SMS consent is never sold, rented, or shared with third parties for their marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any service from us.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With SMS service providers and communication platforms necessary to deliver messages you have consented to receive.
• With analytics providers including Meta to measure the performance of our advertising campaigns. This data is used in aggregate and in accordance with Meta's privacy policies.
• With law enforcement or government authorities when required by law or to protect the rights and safety of our clients, staff, or the public.

Our website uses cookies and tracking technologies including the Meta Pixel to understand how visitors interact with our site and to measure the effectiveness of our advertising. You may disable cookies through your browser settings however doing so may affect certain features of our site.

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information please contact us at Emily@whitneyranchdogretreat.com.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, limited access controls, and encrypted communications where applicable.

However no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information we cannot guarantee its absolute security. If you believe your information has been compromised please contact us immediately at Emily@whitneyranchdogretreat.com.

Depending on your location you may have the right to access, correct, or delete your personal information. You may also have the right to opt out of certain uses of your data. To exercise any of these rights please contact us at Emily@whitneyranchdogretreat.com or call (916) 909-1991.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy please contact us: